Privacy Policy

Last Updated: March 2, 2026

At Valer Agency, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Fill out contact forms or request information
  • Subscribe to our newsletters or marketing communications
  • Use our services or interact with our website

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (if applicable)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To communicate with you about our services, updates, and promotional offers
  • To respond to your inquiries and provide customer support
  • To personalize your experience and deliver relevant content
  • To analyze usage patterns and improve our website functionality
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent for any other purpose.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information
  • Request data portability

To exercise these rights, please contact us using the information provided in the Contact section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Valer Agency
Boxhagener Str. 5
22417 Hamburg Hummelsbüttel
Germany
Phone: +49 40 17 85 84
Email: info@valeragency.com