Terms of Service

Last Updated: March 2, 2026

Welcome to Valer Agency. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Valer Agency website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

Valer Agency provides digital media agency services including but not limited to web development, brand identity design, digital marketing, social media management, e-commerce solutions, and consulting services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

3.1 Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Valer Agency shall not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. User Conduct

You agree not to:

  • Use our services for any unlawful purpose or in violation of any applicable laws
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the operation of our services or servers
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit any viruses, malware, or other harmful code
  • Use automated systems or bots to access our services without authorization
  • Collect or store personal information about other users without their consent
  • Engage in any activity that could harm, disable, or impair our services

5. Intellectual Property Rights

5.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Valer Agency or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use our content without our prior written consent.

5.3 User Content

You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing our services.

6. Service Fees and Payment

Some of our services may require payment of fees. All fees are stated in the applicable currency and are non-refundable unless otherwise specified. You agree to pay all fees associated with your use of our paid services. We reserve the right to change our pricing at any time, with notice provided to existing customers.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which can be found at /privacypolicy.php. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation
  • Security or freedom from viruses or other harmful components

9. Limitation of Liability

To the maximum extent permitted by law, Valer Agency and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use or inability to use our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Valer Agency and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit, post, or transmit through our services

11. Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause or notice, for any reason including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Request by law enforcement or government agencies
  • Extended periods of inactivity

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in Hamburg, Germany, in accordance with the rules of the German Arbitration Association.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Valer Agency regarding your use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Valer Agency
Boxhagener Str. 5
22417 Hamburg Hummelsbüttel
Germany
Phone: +49 40 17 85 84
Email: info@valeragency.com